For North American customers the USA address is much cheaper to send to, however your refund can take up to 6 weeks to process. If you're in a hurry for your refund - send it to Australia.
The contents of the mailbox are forwarded to us at the end of each month and take around 15 days to get here.
Next pickup: January 31
Estimated arrival: February 15.
We don't process the refunds until the Sluggers are in our Australian warehouse.
If you are buying a replacement pair your original shipping cost will be refunded. You will only pay for shipping once. When your refund is processed you’ll receive an email to let you know we’re done.
Remember we don't exchange via post - we only refund.
For purchases after Jan 6 2020 we will now be charging a 20% restocking fee for returns of 4 or more pairs by a single customer. We have had a few people take advantage of our returns policy by ordering up to 8 pairs and returning 6! If you are worried about sizing please get in touch - we can help out.
You can return your Sluggers to either address within 30 days of delivery.
All items returned must be in the original condition - unworn and unwashed.
Sale items cannot be returned, exchanged or refunded. Sale items are a final sale.
If you are having trouble, please send us a message using the Contact Us form.