Shipping to the USA: Your Import Duties, Sorted

Good news for our American customers: shipping your Sluggers to the USA is simple, and there are no surprises waiting for you at the door.

The short version

• Duty is calculated and charged automatically at checkout
• Zonos pays it directly to US Customs on your behalf before your parcel ships
• Your parcel arrives via USPS with nothing further to pay
• Our flat-rate USA shipping already includes the small Zonos handling fee

Here's exactly how it works, in detail.

You pay the duty at checkout — that's it

When you check out, Shopify automatically calculates the US import duty on your order and adds it to your total. You'll see it clearly itemised before you pay, so you know exactly what you're being charged and why.

There's nothing else for you to do. No bill from customs. No phone calls. No surprise charge when your parcel lands in the US. The duty is paid in full before your order even leaves Australia.

How the duty gets to the US Border

We work with Zonos, a trusted international customs partner, to handle the payment of your import duty directly to US Customs and Border Protection. Zonos specialises in exactly this — making sure duties are paid correctly and your parcel clears customs without delay.

Because the duty is already paid before your order arrives in the US, your parcel moves through customs the same way any normal package would, and is handed over to USPS for final delivery.

What about shipping costs?

Our flat-rate USA shipping fee includes a small amount to cover Zonos' handling fee for processing the duty payment on each parcel. We've kept this as simple as possible — one flat shipping rate, no hidden add-ons, no second invoice.

How is the duty calculated?

The duty amount is calculated automatically by Shopify at checkout, based on current US import requirements and the value of the items in your order. It's calculated the same way for every customer, every time — so the amount you see at checkout is final.

If you've got any questions about an order, get in touch — we're happy to help.